IMPORTANT NOTICE - 03/16/20
As Of 03/16/2020, Vapor Planes has been ordered to close and shelter at home by Alameda County, extending until April 7th (or possibly longer). THIS IS TEMPORARY - We will reopen when we can!
UPDATE - 03/25/20
NOTE: EXPERIENCING HIGH TRAFFIC ON OUR WEBSITE - THIS SHOULD LEVEL OFF SOON
THE SHORT STORY:
We are unable to open our doors, do curbside pickup, or allow customers in our store, per the Alameda County / California Shelter-At-Home Ordinance. We're moving all of our products online to our partner website. You can order here, and have your products shipped to your home. If you're in the San Francisco Bay Area, your packages will arrive the next day, or within 2 business days at most:
THE LONG STORY:
We tried our best to keep our doors open during this crisis, but for the safety of our employees and customers, we decided it was best to move all of our products online for the time being. Our partner website (www.bodyrockproducts.com) is also owned by one of the same owners as Valley Vape Club, and has been in business since 2013. Products are shipped from our location in Castro Valley, CA. We have secure online credit card processing, state-of-the-art age-verification, and FAST shipping. This is TEMPORARY, and until this crisis is over and everyone feels safe to reopen their businesses.
Here were our issues in this process:
1. We cannot have our doors open to the public, allow customers to enter our store, or do curbside pickup as we've NOT been deemed an "essential business" by Alameda County.
2. Our California Tobacco License only allows us to sell at our physical location (we cannot accept cash & cards outside of our retail location).
3. Credit card processing for a new online retail site takes about 20-30 days to get approved, and we don't want to make our customers wait that long to order.
4. Local delivery could put our employees and our customers at risk, so we are able to offer free shipping (on orders of $30.00 or more) here on this website (www.bodyrockproducts.com).
For more info and updates, please click on the welcome banner on the online site.
We also added a LIVE CHAT plugin at the bottom right of the website for you to contact us during this time.
NOTE: We do not have ALL of our products available on the site yet, but we're working hard to add them daily (we have over 3000 SKUs), and taking suggestions from our customers for the products they're looking for.
PLEASE feel free to contact us. We'll be available on the LIVE CHAT, by email at valleyvapeclub@gmail.com (Email the webmaster here), via our Instagram page (@vaporplanes), or our Facebook page (Vapor Planes).
Thank you for your support during this difficult time. SUPPORT LOCAL BUSINESS!
Be Safe, Stay Healthy, and we can't wait to see your faces again!
Vapor Planes offers a wide variety of high quality products such as e-cigarettes, e-juice, vaporizers and high quality glass pieces.
We are consistently bringing in new cutting edge products from brands such as SMOK, NAKED100, PHIX, JUUL, PAX, FIREFLY and YOCAN.
Our customer service and excellent loyalty program keep our customers coming back!
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